User Experience
Clear for Operators, Simple for Drivers
SmartCharge explains what it is doing in plain language, so the people running chargers and the people using them both know where they stand.
For the People Running the Chargers
The dashboard is built for operations by exception: quiet when things are fine, clear when they are not.
A guided start
Create your organization and follow a setup checklist to get it running.
Load you can understand
The live load view shows each stall's power with a plain-language reason, such as capped by a panel, waiting for cheaper hours, or paused for priority.
Charger status in words
Status reads the way you would say it, such as "plugged in, waiting" or "paused by charger", instead of raw protocol codes.
Alerts with a lifecycle
Alerts move from open to acknowledged to resolved. Each person picks the minimum severity they want and can mute alert types.
Teams and roles
Invite people by email and give them the role that fits: admin, manager, fleet admin, depot manager, dispatcher, finance (read only) or driver.
Account security
A strong password policy, email changes confirmed by code, and a list of signed-in devices you can sign out remotely.
Fleet drivers see what matters to them
A fleet driver sees their assigned vehicle and its next ready-by time, without the rest of the depot.
For the People Charging
The SmartCharge app for iOS and Android works at every charger run on SmartCharge.
Start, stop and follow
Start and stop charging in the SmartCharge app and follow the session live.
Pay and keep receipts
Saved cards with 3-D Secure, receipts for every payment, refunds, and a history of past sessions.
Your data, your call
Check live charger status before heading over, and download your data or delete your account at any time.
Software that tells you what it is doing.
See the SmartCharge dashboard with your own depots and chargers.
Book a demo