Live Monitoring, Alerts and Charger Health
Run the Depot by Exception
Watch the whole operation at a glance, and let SmartCharge tell you the moment something needs attention. The platform should run the depot, not create work.
A Live View of Every Depot
Real-time status for vehicles, chargers, and sites, updated as sessions start and stop.
Who is charging, right now
See every active session, connector status, and state of charge while vehicles are plugged in, across every depot.
Readiness against the schedule
Compare each vehicle to today's departures, with an estimated time to target, so you know what will be ready before dispatch.
Site and depot rollup
Watch total draw against the site cap in real time, so a busy depot never sneaks up on you.
Alerts That Reach the Right Person
Set thresholds per organization or per depot, and act before a problem becomes a missed route. Alerts move through open, acknowledged, and resolved, so nothing falls through the cracks.
Not plugged in and needed
A vehicle with a morning departure that is not on a charger by the cutoff raises an alert while there is still time to act.
Will not reach target in time
If a vehicle will not reach its target charge by departure, SmartCharge flags it early instead of at 6 am.
Charging stalled or faulted
Sessions that stop making progress, and chargers that fault or drop offline, raise an alert.
Site approaching its cap
Get warned when the depot nears its limit, so you can act while there is still headroom.
In the app and by email
Alerts appear in the dashboard and go out by email. Each person chooses the minimum severity they want and can mute alert types.
A lifecycle, not just a ping
Track time to acknowledge and time to resolve, so operations by exception actually gets things fixed.
Charger Health and Maintenance
Chargers are the fleet's most critical shared asset. SmartCharge tracks their condition so downtime does not take routes with it.
Uptime and fault history
See 30-day uptime per charger and per depot, with a record of faults and offline periods over time.
Offline detection and firmware state
Know when a charger drops off, and keep track of firmware versions and status across your chargers.
Maintenance log per asset
Keep notes, tickets, firmware and warranty history with each charger, so recurring problems are easy to spot and act on.
Less time watching dashboards, more time only when it counts.
See how SmartCharge surfaces the few things that need you each day.
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